cOgOo Privacy Policy

COGOO GAMES PRIVACY POLICYEffective Date: October 13, 2012

By registering for an Origin Account(“Account”), using this site and/or any of Cogoo’s online or mobile products and services, you agree to Cogoo’s Privacy Policy and that we may transfer and store your information. By registering, you agree that Cogoo may process your data in accordance with the following privacy policy and that you will abide by Cogoo’s Terms of Service.
IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE ANY COGOO SITE, MOBILE PRODUCT OR SERVICE. If we change our privacy policy, we will post those changes to this privacy statement, the home page or other places so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material or significant changes to this policy or the way we use your child’s information, we will notify you or the parent/guardian here, by email, or by means of a notice on our home page prior to the changes taking effect. Your continued use of our online and mobile products and services will signify your acceptance of the changes to our online Privacy Policy.
I.  Cogoo Mobile Privacy Policy: Introduction 
II.   What is Personal Information And When Does Cogoo Collect It?
III.   What is Non-Personal Information And When Does Cogoo Collect It? 
IV.   Information Provide to Cogoo By Third Parties. 
V.   What Happens To The Information Cogoo Collects? 
VI.   Where is The Information Held? 
VII.   How Does Cogoo Protect Your Personal Information? 
VIII.   Review, Correction of Your Information, Requesting Removal From Mailing Lists And Deactivating Your Account
IX.   A Special Note About Children
X.   Public Information Including User Generated Content, Online Forums, Blogs And Profiles
XI.   Third Party Sites 
XII.   Products Offered In Partnership With Third Party(s) 
XIII.   Contact Information 
XIV.   California Residents: Your California Privacy Rights
XV.   Dispute Resolution by Biding Arbitration. 
I.    Cogoo Online And Mobile Privacy Policy: Introduction
Cogoo and its subsidiary companies know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We respect the privacy rights of consumers and recognize the importance of protecting the information collected about you. We have adopted this global online Privacy Policy to explain how we store and use personal and non-personal information we collect online on our websites, during your use of our online products and/or services (including online game play) and on mobile platforms.
II.    What Is Personal Information And When Does Cogoo Collect It?
Cogoo collects both personal and non-personal consumer information. Personal information collected by Cogoo is discussed below in this section. Non-personal information is discussed below in Section III.
Personal information is information that identifies you and that can be used alone, to contact you on-line or off-line. Cogoo may collect personal information from our online visitors during:
– Contest registration and prize acceptance;
– Warranty registration and requests;
– Customer support and/or technical service requests;
– Player match up and other head-to-head online competitions;
– Registration for games and/or special game-specific events;
– Newsletter subscriptions, referral services, and other marketing surveys and email campaigns;
– Registration for Origin and/or other service accounts;
– Creation of a personal profile;
– Product, service and/or subscription orders;
– Service requests from third party service providers on our site;
– Access to our products and/or services on social networks or other third party services; and
– Otherwise through use of our software, mobile or online services where personal information is required for use and/or participation.
Information collected will vary depending upon the activity and may include your name, email address, phone number, home address, birth date, mobile phone number and credit card information. Visitors to Cogoo Mobile may be asked to provide the name of their mobile service carrier, model of their mobile phone and a valid mobile number so that we may provide purchase instructions directly to their mobile phone. In that context, your mobile number will only be used to send you a text message with a link to download your game and will not be retained for any other purpose.
III.    What Is Non-Personal Information and When Does Cogoo Collect It?
Non-personal information, alone, cannot be used to identify or contact you. Cogoo collects non-personal information about your use of our online and mobile products and services both on our website and in the course of game play and software usage (on mobile and game system platforms).
We will retain your information for as long as your Origin Account is active or as needed to provide you services. If you wish to cancel your Origin Account or request that we no longer use your information contact the Privacy Policy Administrator in your country, or if your country is not listed, by contacting the Privacy Policy Administrator in the Republic of Korea, There may be instances where we are legally required to retain your information.
A. What Types of Non-Personal Information Does Cogoo Collect?When you use Cogoo mobile products and services or you play our games on your game system, we may collect certain non-personally identifiable information for purposes including improving our products and services, troubleshooting bugs, providing services to you, facilitating the provision of software updates, dynamically served content and product support as well as communicating with you. The non-personal information collected may include demographic information including gender, age, zip code, information about your computer, hardware, software, platform, game system, media, mobile device, including unique device IDs or other device identifiers, incident data, Internet Protocol (IP) address, network Media Access Control (MAC) address and connection. We also collect other non-personal information such as username, user ID or persona, feature usage, game play statistics, scores and achievements, user rankings, time spent playing our games, and click paths as well as other data that you may provide in surveys, via your account preferences and online profiles such as friends lists or purchases, for instance. We may also receive information from third parties in connection with market and demographic studies and/or other data that we use to supplement personal information provided directly by you.

B. How Does Cogoo Collect Non-Personal Information?
Cogoo collects non-personal information along with personal information when you actively provide it in the context of various online and mobile activities including online and mobile purchases, game registration and marketing surveys, for instance. In addition, we and other third parties use cookies and other technologies to passively collect non-personal demographic information, personalize your experience on our sites and monitor advertisements and other activities as described below.  We may also derive from the information collected other facts, such as determining the applicable tax rate based on your IP address.


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